Privacy Policy

Last updated: February 2026

1. Information We Collect

Vibrant Events collects information you provide directly, including your name, email address, organization details, and payment information when you register for an account or purchase tickets through our platform.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our event management services
Process transactions and send related communications
Send event updates, confirmations, and operational notifications
Respond to your requests and provide customer support
Monitor and analyze usage trends to improve user experience

3. Data Sharing

We do not sell your personal information. We may share data with event organizers for events you register for, payment processors to complete transactions, and service providers who assist in operating our platform.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits to protect your information.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to its processing. Contact us at privacy@vibrant-events.co.za to exercise these rights.

6. Cookies

We use essential cookies for authentication and session management. Analytics cookies are only used with your consent to help us understand how our platform is used.

7. Contact Us

For questions about this privacy policy, contact us at privacy@vibrant-events.co.za.